When your property runs well,
your investment grows — and your residents thrive.

Welcome Co proudly offers third-party property management for owners, developers and investors who want reliable operations, consistent communication and a resident experience that reflects their standards.

We manage buildings — but really, we manage moments. From the first key handoff to the smallest repair, we take care of the interactions that make a property work and make people feel cared for. Our model is full-service, built for performance, and tailored to each property’s identity.

Here’s everything you can expect from our Full Service Management:

Leasing & Onboarding
- Market research and competitive analysis
- Strategic marketing plans
- Team training program for leasing
- Show suite design and setup
- Coordinated in-person or virtual showings
- Online leasing, applications, and screening
- Lease processing, approval, and execution
Resident Services
- Professional & experienced property team
- Clear and consistent resident communications
- Rent collection and deposit management
- Full-service property maintenance
- Dedicated service inbox and resident portal
- 24-hour maintenance-response
Proactive On-Site Support
- Routine building walkthroughs
- Weekly cleaning quality-assurance checks
- Seasonal landscaping and grounds maintenance
- Seasonal maintenance checklists and preventative care
- Annual Suite Inspections
- 24-hour emergency response
- In-suite maintenance and turnover program
Contract Oversight  & Capital Expenditures
- Procurement through our approved-vendor network
- Yardi-based expense tracking and invoice management
- Completion reports with before-and-after documentation
- Competitive bidding process
- Contract negotiation and execution
- Capital budgeting and execution
Financial Management  & Reporting
- Revenue control and optimization
- Payroll, administration and reporting
- Annual operating budget presentation
- Accounts receivable and payable
- Capital tracking and forecasting
- Online banking and financial controls
- Monthly financial reporting
- Quarterly market reporting
- Regular rental-rate review
- New resident demographic reporting
Human Resources  & Leadership
- Staff recruitment and onboarding
- Compliance and safety-training tracking
- Ongoing staff training
- Performance management
Resident Retention  & Community Programs
- Move-in experience
- Resident engagement strategy
- Annual resident surveys
- Neighborhood partnership program
Brand-aligned Engagement
- Custom signage and building materials
- Digital newsletters and communication templates
- Optional alignment with owner/developer branding
Project & Capital Support
In addition to day-to-day property management, Welcome Co can also be involved when buildings require renovations, upgrades, or larger project work. Through our partnership with Unitii, we’re able to stay involved beyond regular operations to help manage these projects as they arise.
This service focuses on coordination and continuity — ensuring projects are carried out with a clear understanding of how the building is operated and occupied.
This service may include:
- Coordinating building upgrades and capital improvements
- Managing suite renovations and larger project work
- Coordinating insurance and restoration projects
- Remaining involved during development and construction to support a smooth transition into ongoing property management
This allows projects to move forward without losing operational continuity once work is complete.

You’re in good hands

We make it easy to
own what you invest in.

Behind every resident experience is a system that works. We manage the people,
the processes and the reporting so you see steady performance without the day to day stress.

ur Approach

Purposeful management starts with care and ends with performance. We bring the systems, tools and accountability of an institutional manager together with the warmth, communication and follow-through of a hospitality brand.

Every interaction — from a maintenance request to an investor update — is treated as an opportunity to build trust. We believe management works best when it is proactive, transparent and human.

1
Discovery & Understanding
We start by understanding your property, your residents, and your goals. Every partnership begins with clarity — open communication, site insight, and alignment with your brand.
2
Strategy & Structure
Our team builds a clear operational framework: staffing, systems, and service standards that set your property up for consistency and long-term value.
3
Service & Delivery
From leasing to maintenance, we bring structure and empathy to daily operations. Residents experience reliability; owners see results.
4
Review & Refine
We continuously track performance, feedback, and financials — refining strategies to enhance satisfaction, efficiency, and reputation over time.